Privacy Policy

Information We Collect

• Contact and business details you submit through a form on our website, such as your name, email address, phone number, company name, and the message or requirements you share with us.
• Payment and billing details you provide when purchasing our services, processed securely through our payment provider.
• Personal details you provide as part of a job application, such as your resume or application form data.
• Any additional information shared during the sales or recruitment process.

Partially completed forms. If you start filling out a form on our site and enter your email address, or another way for us to reach you, but do not finish submitting it, we may still save that contact information so a team member can follow up with you. We only save this information when a valid email address or other usable contact method has been entered; entering your name alone does not trigger this, and we do not save any other field from a form you have not submitted.

How We Use Your Information

• To respond to your inquiry, provide a quote, or schedule a consultation.
• To follow up on an inquiry you started but did not finish submitting, so we can answer your questions and help you move forward.
• To assess your suitability for an advertised position, if you apply for a job with us.
• To communicate with you about our services, the recruitment process, and related opportunities.
• To comply with legal obligations and maintain records as required.

SMS Privacy Policy

TeamFicient LLC operates an SMS text messaging program. We use it to send transactional messages (account alerts, reminders, appointment notifications, and other service-related updates) and, where you have given separate consent, marketing messages about our services.

How you opt in. You are enrolled only when you check an SMS consent box on one of our web forms, or when you give us written or verbal consent directly. Providing a mobile number by itself does not enroll you in SMS messaging. Consent is collected separately for transactional and marketing messages. Consent to receive marketing messages is not a condition of purchase, and neither consent is required to submit a form or to use our services. You must be at least 18 years old to opt in.

Message frequency. Message frequency varies depending on your activity and the message types you opted into. Message and data rates may apply.

How you opt out. Reply STOP to any message at any time to stop receiving messages of that type. You will receive a single confirmation and no further messages of that type. For help, reply HELP or contact us at support@teamficient.com or (312) 392-1616.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share this information only with the messaging providers required to deliver the messages you asked for.

For the full messaging terms, see our Terms of Service.

How We Protect Your Information

We implement appropriate technical and organizational measures to ensure your data is handled securely and protected against unauthorized access or disclosure.

Sharing Your Information

We do not sell or rent your personal information. We use GoHighLevel as our customer relationship management (CRM) platform, so information you submit through a website form, including a partially completed form as described above, is stored there for our team to follow up. Your data may also be shared with authorized TeamFicient personnel or other third-party service providers assisting in the sales or recruitment process, under strict confidentiality agreements. For details on cookies and analytics tools such as Google Analytics and Google Tag Manager, see our Cookie Policy.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent for us to process your information at any time.

Contact Us

For inquiries or concerns about your data, please contact us at:

Email: support@teamficient.com