VOIP PHONE SYSTEM SETUP

We configure most major VoIP platforms, including Zoom Phone, 8x8, RingCentral, Microsoft Teams Phone, GoHighLevel, Ooma, Vonage, Aircall, Dialpad, Nextiva, Grasshopper, OpenPhone, Comcast Business, and AT&T. If you already have a VoIP provider, we work inside it. If you don't, we help you pick the right one during your consultation before setup begins.

We only do the configuration and setup. We don't sell or resell the VoIP platform itself. The subscription stays on your account with the provider (Zoom Phone, 8x8, RingCentral, Microsoft Teams Phone, GoHighLevel, etc.), and we build out call menus, ring groups, routing rules, voicemail, recording, and CRM integration inside it so it works the way your business actually runs.

Everything tailored to your business: auto-attendant menus that route callers to the right department, ring groups and forwarding rules that match your team structure, voicemail greetings per extension, call recording for quality and compliance, on-hold music and messaging, business-hours and after-hours routing, holiday schedules, and CRM integration for automatic call logging when included in your plan.

A few important notes: (1) VoIP Subscription: our fee covers the setup and configuration only; the VoIP platform subscription is managed separately through your provider. (2) Onboarding Fee: a one-time $300 fee is required for all new customers, covering a 1-hour session with a U.S.-based specialist. (3) Hardware: physical desk phones or headsets are not included; we configure the software only. (4) Number Porting: porting existing phone numbers may incur additional carrier fees outside our control.

No. Our fee covers the configuration, setup, and training only. The VoIP platform subscription is managed separately through your provider (Zoom Phone, 8x8, RingCentral, Microsoft Teams Phone, GoHighLevel, etc.).

Yes. Number porting is possible in most cases. It's handled through your phone provider and may take 2-5 business days. Any carrier fees are separate from our setup fee.

Basic setups are typically completed within 1 week. Gold and Platinum plans with CRM integration and complex routing can take 2-3 weeks.

Yes, in most cases. CRM call integration is available as an add-on and is included in our Gold and Platinum plans. How smoothly it works depends on your VoIP provider: some platforms connect to virtually any CRM and log calls automatically against the right contact, while others offer limited or no native integration. We confirm exactly what your provider supports during discovery, before any setup begins.

Yes. We enable reporting in your VoIP platform and show your team how to access call logs, call reports, and usage analytics, so you can track call volume, missed calls, and team performance. Every major platform covers the basics (call history and standard reports). More advanced dashboards and analytics depend on which provider you use and your subscription plan. During setup we configure what your platform supports and walk you through where to find it.

Perfect. We prefer to work inside the VoIP account you already use. We offer an Existing System Audit add-on to assess your current setup and provide a clear recommendation. We can then reconfigure your existing system or help you migrate to a better platform.