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DRIVING SCHOOLS

Your ideal team:
dedicated and efficient

Scale your driving-school business with our highly trained, ready-to-work virtual assistants.

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DRIVING SCHOOLS

How we help

Love your business, but feel like your admin, support, and manual tasks are holding it back? Here are some common roles our professionals perform.

TeamFicient supports a wide variety of businesses by providing well-trained, managed teams of dedicated, professional, skilled remote workers.

Admin support

We handle everything from tracking students to responding to online reviews and comments.

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Customer support

Our operators will field all of your calls, and answer or follow up on any voicemails.

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Sales control

Let our virtual driving-school assistants manage all of your sales-related concerns.

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Fleet management

We maintain instructor schedules, coordinate vehicle repairs, and everything in between.

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OUR STAFF IS YOUR STAFF

Experienced customer service and sales agents

Our operators are thoroughly familiar with driving-schools operations. They are well trained with proven sales and management techniques and provide excellent customer service.

TF OPERATORS WILL

  • return all calls within an appropriate time frame

  • take secure payments over the phone

  • provide kind, professional service to both current and potential students

  • keep clear and consistent records of customer interactions

  • reach out to leads and bring them in as clients

  • follow up with any potential customers by phone or email

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TeamFicient manages your admin tasks for you

A driving school’s workday comprises multiple individual tasks distinct to the field, and TeamFicient operators have the experience and training to assume all of them. We handle it all, from phone banking and data entry to sending certificates to graduates and submitting student records to the state.

TF OPERATORS WILL

  • review instructors’ calendars and ensure that all assigned schedules are followed

  • supervise all instructors and their schedules to minimize last-minute lesson cancelations and ensure that instructors are on time for all lessons

  • confirm lessons via calls, texts, or emails and send any scheduled reminders

  • adequate last-minute cancellations management

  • track the pass rate of student road tests and coordinate with instructors regarding pass-rate records

Efficient fleet coordination

We understand that keeping the entire fleet up and running is vital to a driving school’s sustainability, as any vehicle’s absence from the road will quickly translate into loss of income. TF is ready to take care of the fleet, no matter its size. Our tested and proven maintenance management schedules lower expenses while extending the life of every vehicle.

TF OPERATORS WILL

  • keep track of every vehicle’s maintenance history

  • schedule maintenance and repairs to meet both calendar and budget requirements

  • keep all insurance policies up to date and negotiate rates for new policies

  • track all vehicle routes with GPS software

  • monitor and control gas expenses

  • negotiate with vendors to ensure best prices

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PARTNERSHIP

A fully integrated solution for your driving school needs

TeamFicient’s growing network of service providers offers you the best available support and protection. Our operators are already experts in driving-school software, which substantially reduces your training time. 

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OUR TEAM

Ready-to-work agents

Our operators are trained in customer service and sales specific to the driving-school industry. They will adapt to your schedule, covering any shift, any day, any time.

All of our agents are trained to guide potential clients every step of the way, from their initial inquiry to finding the package that best suits their needs to payment in full.

We know that learning to drive can be very stressful, especially for parents and teenagers, which is why TeamFicient stays with them from start to finish.

Hire one of us

Driving School Customer Service

Norlyn B.

Driving School Sales Agent

Matthew C.

Scale your business

  • 312-392-1616
  • 2058 N. Western Ave. Chicago, Illinois 60647

No matter the industry, we’ve got you covered. Scale your business with our highly trained, ready-to-work professionals.

Book a consultation now
HOW WE WORK

Easy to start, quick to scale

TeamFicient professionals have the necessary skills and experience to communicate, schedule, manage, and serve your business effectively!

  • Let us know what TeamFicient can do for you

    Book a consultation to discuss your current staffing needs, expectations, and goals. Spare no detail!

  • Meet your success manager

    You will work directly with a US-based manager who takes care of your VA’s training, as well as any future requirements you may have.

  • No long-term contracts

    You pay for our services month by month–-no long-term commitment is required. Simply bring TeamFicient in and let us handle the rest.

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WHY CHOOSE US

Hire a team, not just a remote assistant

Award-winning, serial-entrepreneur Mayra Khan has over 15 years of experience building and running successful driving schools and a deep understanding of the driving-school business, its processes, and its challenges. When she saw the need for better customer service and sales representatives in her own career, she took it upon herself to create another business—TeamFicient—to position virtual assistants as a modern, streamlined solution to her driving schools’ administrative needs. Now, she wants to turn her success story into yours.

We understand the frustration that comes with hiring and retaining new driving instructors, providing excellent customer service and sales management, maintaining efficient fleet coordination, and the timely completion of administrative tasks. We are ready to fill every important position: backup operator, coordinator, accounts manager, and more. You train us only once, then grow without ever having to re-train—our virtual assistants will adjust to your workflow and specifications so that you can focus on scaling your business and boosting your results while leaving the rest to us. 

OUR CERTIFICATIONS
TRAINING

Our training and infrastructure

Healthcare
Overview

HIPAA Compliance Training

Data Privacy
Training

Information Security Training

Customer Service
Training

US-based
management

Teamficient owned remote call centers

Dedicated
teams

Bilingual
agents

Secured Equipment & Servers

"Finding a team of colocated staff to collaborate on key sales and administrative tasks is extremely difficult. TeamFicient made it easy for us, and our distributed team members are truly part of our core culture and team.

Paul Rottler Managing partner of a driving school in Oklahoma

    TESTIMONIALS

    What our clients are saying

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    Book a consultation

    Schedule a consultation with a TeamFicient client success manager to discover how our team can help you.

    WANT TO KNOW MORE?

    Let us know how we can help

    Working with TeamFicient lets you focus on the big picture by moving the tasks that cut into your time and productivity off of your desk and on to ours. Paperwork, phone calls, calendar management–whatever you want out of your way, your virtual assistant will take care of it for you. 

    WHAT TO EXPECT

    Frequently Asked Questions

    • Create a job description that includes all of the duties and responsibilities you expect them to take on, so as to avoid any confusion about the requirements of the job.

    • Share your company’s policies and procedures with them.

    • Prepare a set of guidelines and instructions to help them understand how your company operates.

    It typically takes two weeks for a newly placed VA to get used to a new workflow. Allowing time for a VA to adjust is vital to achieving maximum results, so it is best to keep the workload moderate at first, and focus on quality rather than quantity.

     • Set yourself up for success by having open lines of contact with your VA—communication is key!

    • Encourage them with positive feedback. Kindness and gratitude help to build confidence, create a positive work environment, and keep your VA engaged.

    •  Share any work strategies or other insights to help them become your ideal assistant.

    •  Daily check-in calls can eliminate confusion regarding daily tasks and resolve any outstanding questions.

    We allow a maximum of five (5) consecutive work days and a minimum of two (2) days off after each set of work days. If you need to make adjustments to your VA’s schedule, please contact your account manager at least two weeks in advance of your desired changes.

    Your virtual assistant will have the following holidays built into their schedule:

      • New Year’s Eve & Day (Dec 31st & Jan 1st)

      • Memorial Day (last Monday in May)

      • Independence Day (July 4th)

      • Labor Day (first Monday in September)

      • Thanksgiving Day

      • Christmas Eve & Day (Dec 24th & Dec 25th)

    Clients are responsible for the VA’s pay on the above holidays, but not for any other holidays, vacation days, or other benefits (such as insurance).

    If your office will be closed on any other days, please let your account manager know.

    Our clients often gift their VAs with complimentary lunches, annual bonuses, and birthday or holiday gifts. You can discuss these options with your US-based account manager and they will take care of it for you.

    With TeamFicient, you hire a virtual assistant, but you get a team. From your VA to your US-based account manager, from your coordinator to IT support, everyone is dedicated to helping your business succeed. 

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    Contact us

    Based on our initial consultation regarding your business’s requirements and demands, our US-based client success manager will match you with a best-fit virtual assistant. You, your VA, and your VA’s manager will work together to ensure that our partnership is successful and that you receive top-quality support.

    Scale up your business with our highly trained, ready-to-work virtual assistants.

    Contact Us

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    Call us

    (312) 392-1616

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