Your ideal team:
dedicated and efficient

Scale your healthcare business with our highly trained, ready-to-work virtual assistants.


How we help

Love your business, but feel like your admin, support, and manual tasks are holding it back? Here are some common roles our professionals perform.

TeamFicient supports a wide variety of businesses by providing well-trained, managed teams of dedicated, professional, skilled remote workers.

Admin support

Our healthcare assistants will become a virtual front desk: any general office tasks will be taken care of by your TeamFicient staffers.

Customer support

Let our team coordinate and schedule all appointments and consultations, both with patients and with other medical professionals.

Patient outreach

We are well-versed in all things patient-related, from coordinating prescription refills to insurance mitigation and negotiation.

Quality service

Your virtual assistant can provide full support for all of the standard EHR platforms, as well as processing billings and payments.


Our healthcare services

Equipped with the right tools and training, our virtual medical assistants are ready to provide first-rate healthcare and medical services to your patients. 

Virtual reception desk

Inbound and outbound calls, patient inquiries, chats and emails, medical transcriptions, etc.

Appointment setting

Initial patient consultation and scheduling appointments, management, and follow-up.

Billing and coding

Medical billing and coding, processing of insurance claims and verifications, payment processing, and more.

Patient coordination

Communication and documentation management, portal requests, prescription refills, and EHR follow-up.

Telemedicine support

Patient guide, orientation, tech prescreening and set-up. IT, EHR, and telemedicine support.

Insurance mitigation

All of the time-consuming insurance work, from checking coverage details to calling insurers to advocate for patients.


Meet our remote professionals

Our virtual assistants have years of specialized experience in the healthcare industry, and they are set from Day One to manage all front-desk functions, billing, payment processing, telemedicine IT support, insurance mitigation and verifications, prescription refills, and more. TeamFicient delivers top-notch service that covers all aspects of healthcare office duties with highly-skilled, detail-oriented, and above all efficient team workers.

Medical Admin Assistant

Jaime V.

Medical Customer Support

Kurt A.


Easy to start, quick to scale

TeamFicient professionals have the necessary skills and experience to communicate, schedule, manage, and serve your business effectively!

  • Let us know what TeamFicient can do for you

    Book a consultation to discuss your current staffing needs, expectations, and goals. Spare no detail!

  • Meet your success manager

    You will work directly with a US-based manager who takes care of your VA’s training, as well as any future requirements you may have.

  • No long-term contracts

    You pay for our services month by month–-no long-term commitment is required. Simply bring TeamFicient in and let us handle the rest.

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Scale your business

No matter the industry, we’ve got you covered. Scale your business with our highly trained, ready-to-work professionals.


Who we are

TeamFicient is a woman- and minority-owned company dedicated to providing comprehensive remote-office solutions to businesses looking to save time and maximize potential. Our virtual assistants will adjust to your workflow and specifications so that you can focus on scaling your business and boosting your results while leaving the rest to us.

Award-winning, serial-entrepreneur Mayra Khan has over 15 years of experience leading three small businesses to become three big successes. When she saw the need for better customer service and sales representatives in her own career, she took it upon herself to create another business—TeamFicient—to position virtual assistants as a modern, streamlined solution to her companies’ administrative needs. Now, she wants to turn her success story into yours.

TeamFicient’s clients include several healthcare practices that are very happy with our virtual administrative services. We look forward to meeting with you to discuss how you can join them. Our virtual assistants adjust to your workflow and specifications so that you can focus on scaling your business and boosting your results while leaving the rest to us.  


Our training and infrastructure


HIPAA Compliance Training

Data Privacy

Information Security Training

Customer Service


Teamficient owned remote call centers



Secured Equipment & Servers

The team is doing a great job for us, and our patients are really happy with their interactions. We can’t speak highly enough of this company.

Renee Campbell Director of a community health center


    What our clients are saying

    Book a consultation

    Schedule a consultation with a TeamFicient client success manager to discover how our team can help you.


    Let us know how we can help

    Working with TeamFicient lets you focus on the big picture by moving the tasks that cut into your time and productivity off of your desk and on to ours. Paperwork, phone calls, calendar management–whatever you want out of your way, your virtual assistant will take care of it for you. 


    Frequently Asked Questions

    • Create a job description that includes all of the duties and responsibilities you expect them to take on, so as to avoid any confusion about the requirements of the job.

    • Share your company’s policies and procedures with them.

    • Prepare a set of guidelines and instructions to help them understand how your company operates.

    It typically takes two weeks for a newly placed VA to get used to a new workflow. Allowing time for a VA to adjust is vital to achieving maximum results, so it is best to keep the workload moderate at first, and focus on quality rather than quantity.

     • Set yourself up for success by having open lines of contact with your VA—communication is key!

    • Encourage them with positive feedback. Kindness and gratitude help to build confidence, create a positive work environment, and keep your VA engaged.

    •  Share any work strategies or other insights to help them become your ideal assistant.

    •  Daily check-in calls can eliminate confusion regarding daily tasks and resolve any outstanding questions.

    We allow a maximum of five (5) consecutive work days and a minimum of two (2) days off after each set of work days. If you need to make adjustments to your VA’s schedule, please contact your account manager at least two weeks in advance of your desired changes.

    Your virtual assistant will have the following holidays built into their schedule:

      • New Year’s Eve & Day (Dec 31st & Jan 1st)

      • Memorial Day (last Monday in May)

      • Independence Day (July 4th)

      • Labor Day (first Monday in September)

      • Thanksgiving Day

      • Christmas Eve & Day (Dec 24th & Dec 25th)

    Clients are responsible for the VA’s pay on the above holidays, but not for any other holidays, vacation days, or other benefits (such as insurance).

    If your office will be closed on any other days, please let your account manager know.

    Our clients often gift their VAs with complimentary lunches, annual bonuses, and birthday or holiday gifts. You can discuss these options with your US-based account manager and they will take care of it for you.

    With TeamFicient, you hire a virtual assistant, but you get a team. From your VA to your US-based account manager, from your coordinator to IT support, everyone is dedicated to helping your business succeed. 

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    Contact us

    Based on our initial consultation regarding your business’s requirements and demands, our US-based client success manager will match you with a best-fit virtual assistant. You, your VA, and your VA’s manager will work together to ensure that our partnership is successful and that you receive top-quality support.

    Scale up your business with our highly trained, ready-to-work virtual assistants.

    Contact Us

    Book a consultation

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