Teamficient

Elevate Your Healthcare Practice

Comprehensive Solutions for Every Stage

Unlock the full potential of your healthcare practice with the combined strengths of TeamFicient’s top-tier virtual support and Amplify DPC’s advanced marketing automation. Whether you’re just starting out or looking to enhance an established practice, our partnership ensures seamless integration and exceptional service to help your practice thrive.

HOW WE WORK

Easy to start, quick to scale

 Experience the benefits of our partnership with a straightforward and efficient integration process. We combine TeamFicient’s expert virtual support with Amplify DPC’s innovative marketing automation to elevate your healthcare practice. 

  • Initial Consultation

    Start with a comprehensive consultation where we assess your practice’s needs and goals. We’ll discuss your current workflows, patient engagement strategies, and operational challenges to tailor our services effectively.

  • Customized Integration

    We’ll set up and integrate our solutions into your existing systems. This includes configuring virtual support and marketing automation tools to streamline operations and enhance patient interactions. Our team provides recommendations and ensures smooth implementation.

  • Ongoing Support and Optimization

    After integration, we offer continuous support and optimization to ensure everything runs smoothly. We monitor performance, gather feedback, and make necessary adjustments to maximize the benefits of our combined services.

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WHAT WE OFFER

Comprehensive Starter Business Packages

Website Creation

Our website packages range from basic to premium, including services like custom domain connection, web hosting setup, and ensuring your site is responsive and mobile-friendly. We provide the perfect solution to establish and enhance your online presence, tailored to fit your specific needs.

Business Coaching

Led by Mayra Khan, our business coaching services offer personalized guidance to help you navigate challenges and achieve your goals. With over 12 years of entrepreneurial experience, Mayra provides strategic planning, operational insights, and motivational support to take your practice to the next level.

Phone Setup & Optimization

Enhance your communication with our phone optimization services. We provide an integrated, no-hardware telephone system that includes auto attendant, call recording, mobile-friendly access, and personalized voicemail settings. Improve your outreach and customer interaction seamlessly.

OTHER SERVICES WE OFFER

Remote Backend
Support Services

Our remote support services are designed to enhance your practice’s operations, allowing you to focus on what matters most—your patients. 

From virtual reception desks to bookkeeping, we provide comprehensive solutions tailored to meet the needs of medical practices.

Virtual Reception Desk

Virtual Reception Desk

Our virtual receptionists manage calls, patient inquiries, chats, and emails, ensuring that your front desk operates smoothly and efficiently. You can guarantee that every patient interaction is handled with care.

Appointment Setting

Simplify your scheduling process with our appointment setting service. We manage patient appointments, reminders, and follow-ups, helping to reduce no-shows and optimize your practice’s schedule for maximum efficiency.

Administrative Tasks

From managing medical records to processing paperwork, our virtual assistants handle all administrative tasks with precision. Our services ensure that your practice runs smoothly behind the scenes, allowing you to focus on patient care.

Bookkeeping

Keep your finances in order with our expert bookkeeping services. We manage billing, insurance claims, and financial records, providing you with accurate and timely financial information to help you make informed business decisions.

Scale your business

No matter the industry, we’ve got you covered. Scale your business with our highly trained, ready-to-work professionals.

PARTNERSHIP

A fully integrated solution for your medical practice needs

Discover the power of our partnership, combining TeamFicient’s top-tier virtual support with Amplify DPC’s cutting-edge marketing automation. Together, we enhance patient acquisition, streamline operations, and deliver comprehensive support for your healthcare practice. 

Enhanced Patient Acquisition

Amplify DPC’s marketing systems integrate with TeamFicient’s virtual assistants, ensuring efficient lead conversion and patient retention.

Comprehensive Support

Amplify DPC’s performance analytics and reputation management complement TeamFicient’s billing, coding, and insurance management services.

Streamline Operations

TeamFicient’s virtual assistants manage administrative tasks and tech support, freeing up in-office staff to focus on core responsibilities.

Customizable Solutions

Tailor our services to your practice’s needs, ensuring smooth integration and maximizing operational efficiency and patient satisfaction.

How We Help

Our Services

Whether you’re just starting out or looking to elevate your existing practice, our Starter Business Packages provide the essential tools and support you need.
From professional website development and phone system optimization to expert business coaching, we have everything covered to ensure your practice thrives.

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OUR CERTIFICATIONS
BUSINESS COACHING

Who we are

Running a business can be challenging, whether you’re feeling overwhelmed by daily operations or unsure how to scale to the next level. At Teamficient, we understand these complexities and offer expert business coaching to help you navigate and overcome obstacles. Our mission is to empower your team and elevate your business to new heights.

Led by accomplished entrepreneur Mayra Khan, our business coaching provides tailored strategies and insights. With over 12 years of experience in the driving school industry, Mayra brings a wealth of knowledge in building and optimizing businesses. She offers personalized guidance to help you develop a strategic plan and empower your team to drive growth.

Among her many accolades for leadership and entrepreneurial spirit, Mayra was chosen as Entrepreneur of the Year by the Women’s Business Development Center and the Chicago Business Journal’s Women of Influence award. She was also chosen as an Enterprising Woman of the Year by Enterprising Women magazine.  

Her leadership in the 10,000 Small Business Program by Goldman Sachs highlights her commitment to driving business success through strategic guidance and innovation.

Rate: $100/hr
PHONE SETUP & CUSTOMIZATION

Custom Phone Solutions

Revolutionize the way you communicate with your prospects and customers through our integrated, no-hardware telephone system.

  • Customize the music or messages that callers hear while on hold, enhancing the caller experience and reinforcing your brand.

  • Auto-attendant feature allows you to set up automated menus to direct callers to the appropriate department or person, improving efficiency and caller satisfaction.

  • Use a virtual receptionist to handle calls during peak times or after hours, ensuring no call goes unanswered.

  • Record calls for training, quality assurance, or compliance purpose

  • Seamlessly integrate remote workers into your communication system, maintaining productivity and collaboration.

  • Reduce costs associated with traditional phone lines and hardware, as 8x8 operates over the internet (VoIP).

  • Supports compliance with industry standards and regulations, such as HIPAA for healthcare communications.

Rate: $25/hr
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WEBSITE CREATION & CUSTOMIZATION

Increase Online Presence & Optimization

Jumpstart your practice with our tailored website optimization packages. Each package includes essential services like connecting a custom domain, web hosting setup, responsive and mobile-friendly design, and cross-browser compatibility. 

Additionally, we offer dedicated meetings for gathering initial requirements, mid-project progress reviews, and final project handoff. Choose the package that best fits your needs and budget to establish a professional and effective online presence.

Results-driven user-focused WordPress website design. No hidden catches.

WEBSITE PACKAGES

WEBSITE

BASIC

SILVER

GOLD

PLATINUM

Connect a Custom Domain

    ✓

    ✓

    ✓

    ✓

Web Hosting Setup

    ✓

    ✓

    ✓

    ✓

Website Pages

    5

    10

   15

    20

Contact/booking form

    2 

     5

    7

    10

Shopping Cart

    ✓

    ✓

    ✓

Accept Payment via 3rd parties

    ✓

    ✓

    ✓

SSL Setup

    ✓

    ✓

Email Setup

    

3 accounts

Professional Logo

    ✓

    ✓

    ✓

Social Media Logo Files

Site Visitor Analytics

Responsive & Mobile friendly

    ✓

    ✓

    ✓

    ✓

1 HR Initial Requirements Gathering

    ✓

    ✓

    ✓

    ✓

30 mins - 1 HR Completion Checking

    ✓

    ✓

    ✓

    ✓

1 HR Final Checking

    ✓

    ✓

    ✓

    ✓

$800



$1800



$2300



$3800



TESTIMONIALS

What our clients are saying

Ramon
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Ramon Munoz
Lopez and Co CPAS

“Not surprisingly, Teamficient is very efficient. It’s probably why it’s in the name! They’re very efficient in their remote work and collaborating with us in ensuring the back-office tasks and the administrative tasks that we need get done on time. I think they would be a great help to any firm or organization that needs back-office support.”

Moshen
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Dr. Mohsen Khan
Centers of Digestive Health
“Think of TeamFicient as an extension of your own office staff that is not present in your office. They are willing and able to assimilate to all of the same workflows that you do in your own office.”
Dr Nilofer
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Dr. Nilofer Khan
NK Dental
“I think work is getting done very efficiently. We’re very happy with the amount of work that’s been done and with the accuracy of the work as well. I can notice that my team is happy overall because they’re not stressed with their workload as somebody else is taking care of it behind the scenes so I think that’s what I love about it. My team now is very efficient and they’re able to provide really good patient care and they’re not as stressed as they used to be before.”

Dr williams
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Dr. Nicole Wiliams
Gynecology Institute of Chicago
“Teamficient is the best business decision I have ever made for my practice. My on-site and my Teamficient team work incredibly well together. We’re always closely in contact and that has really put me at ease, as it reassures me that my patients are served best whether they are attended to on-site or remotely.”
rey
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Rey Rivera
CSI 3000
“We've had nothing but a great experience with Teamficient. From their executive team to their implementation team, the agents that we work with day-to-day, my entire office top to bottom interacts with their agents day-to-day and we have nothing but great things to say.”
TRAINING

Our training and infrastructure

Healthcare
Overview

HIPAA Compliance Training

Data Privacy
Training

Information Security Training

Customer Service
Training

US-based
management

Teamficient owned remote call centers

Dedicated
teams

Bilingual
agents

Secured Equipment & Servers

WHAT TO EXPECT

Frequently Asked Questions

• Create a job description that includes all of the duties and responsibilities you expect them to take on, so as to avoid any confusion about the requirements of the job.

• Share your company’s policies and procedures with them.

• Prepare a set of guidelines and instructions to help them understand how your company operates.

It typically takes two weeks for a newly placed VA to get used to a new workflow. Allowing time for a VA to adjust is vital to achieving maximum results, so it is best to keep the workload moderate at first, and focus on quality rather than quantity.

 • Set yourself up for success by having open lines of contact with your VA—communication is key!

• Encourage them with positive feedback. Kindness and gratitude help to build confidence, create a positive work environment, and keep your VA engaged.

•  Share any work strategies or other insights to help them become your ideal assistant.

•  Daily check-in calls can eliminate confusion regarding daily tasks and resolve any outstanding questions.

We allow a maximum of five (5) consecutive work days and a minimum of two (2) days off after each set of work days. If you need to make adjustments to your VA’s schedule, please contact your account manager at least two weeks in advance of your desired changes.

Your virtual assistant will have the following holidays built into their schedule:

  • New Year’s Eve & Day (Dec 31st & Jan 1st)

  • Memorial Day (last Monday in May)

  • Independence Day (July 4th)

  • Labor Day (first Monday in September)

  • Thanksgiving Day

  • Christmas Eve & Day (Dec 24th & Dec 25th)

Clients are responsible for the VA’s pay on the above holidays, but not for any other holidays, vacation days, or other benefits (such as insurance).

If your office will be closed on any other days, please let your account manager know.

Our clients often gift their VAs with complimentary lunches, annual bonuses, and birthday or holiday gifts. You can discuss these options with your US-based account manager and they will take care of it for you.

With TeamFicient, you hire a virtual assistant, but you get a team. From your VA to your US-based account manager, from your coordinator to IT support, everyone is dedicated to helping your business succeed.

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Contact us

Based on our initial consultation regarding your business’s requirements and demands, our US-based client success manager will match you with a best-fit virtual assistant. You, your VA, and your VA’s manager will work together to ensure that our partnership is successful and that you receive top-quality support.